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The subscription
How long is the subscription for?
We have 2 models. The first is the monthly subscription. This renews every 30 days. We also have the annual subscription, which is 12 months.
How much does the subscription cost?
For the monthly subscription, it costs £4.99 per user per month. For our annual subscription, it’s £81 +VAT per user per year. We offer discounts when licences are bought in bulk. You can learn more about pricing on our pricing page.
Yes. If you have over 500 users, please get in touch.
Is there a minimum or maximum number of users I can have?
No. We can take companies of 1 to over 1,000 onto the Reef app.
What does the subscription include?
This depends on the package you go for. You can view this on our pricing page.
Using Reef
Once you have downloaded the app from Apple’s App Store or Google’s Play Store, you will have received an email with a unique code. You can then create your password once you have logged in with your unique code.
How do I find a space that's perfect for me?
You can view all spaces around you in either list mode or map mode. You can then filter these spaces down to find the perfect space for you to work from.
Once you have found the space you would like to book, scroll to the bottom of their profile and select the date and then time you would like to use the space. Once completed, click the “Book now” button. You will receive a confirmation email once complete.
How do I receive discounts off food & drink?
You can view what discounts the space has on their profile section on the app. You can then show your digital Reef card located in the settings section of the app to the space to be entitled to your discount. If you have any issues, please report here.
How do I access partner discounts?
You can view this within the settings tab on the app, and clicking on discounts.
Other questions
How do I download the Reef app?
You can download the Reef app from Apple’s App Store or Google’s Play Store.
We currently have spaces across the UK, The Netherlands, US & North Macedonia.
How do I login to my company portal?
You can login to your company portal here with your email and password.
How can I see what spaces are in which areas?
You can book a meeting with one of our team who can sign you up to our freemium version for you to see where our spaces are located.
How can I request new features?
The best way to request new features is by joining our Discord channel.
How does my team gain access to the Reef Discord channel?
You can send your team the link to our Discord channel: https://discord.gg/FKPxNeYa
Any device that has access to Apple’s App Store or Google’s Play Store is able to download the Reef app.